The Fragrance Vault: Everything You Need to Know 🔒

The Fragrance Vault: Everything You Need to Know 🔒

🔒 The Vault

What Is the Vault?

The Vault is home to fragrances that are not currently in active production but are still available through special programs.

Whether you're a maker trying to keep a favorite scent in your product line or a customer hoping to see a fragrance return, the Vault provides a way to keep beloved scents alive.

Within the Vault, you can:

  • Place a Bulk Special Order for select fragrances

  • Vote for fragrances you'd like to see return in smaller sizes

  • Explore archived scents that may become available again in the future

Please note that not every retired fragrance is available in the Vault. Availability depends on supplier requirements, ingredient availability, and overall demand.


📦 Vault Bulk Special Orders

Need a larger quantity of a vaulted fragrance?

Select fragrances remain available through Vault Bulk Special Orders.

Minimum Order Requirements

Because these fragrances are custom-produced, each scent has its own minimum order quantity.

Depending on the fragrance, the minimum may be:

  • 8 lb

  • 15 lb

The required minimum is listed on each product page.

Important Ordering Information

  • Each fragrance must meet its own minimum order requirement.

  • Multiple Vault fragrances may be purchased in the same checkout, but each fragrance is produced as a separate batch.

  • Vault Bulk Special Orders must be placed separately from regular retail-size fragrance orders.

  • Vault fragrances are available only in bulk quantities and are not offered as samples or fragrance strips.


💳 Payment & Final Sale Policy

Vault Bulk Special Orders are custom-produced specifically for you.

For that reason:

  • Full payment is required at checkout.

  • Orders cannot be canceled, changed, or refunded once production has been initiated.

  • All Vault Bulk Special Orders are final sale.

We proudly offer Shop Pay Installments, allowing you to secure inventory now and pay over time when eligible.


⏳ Production & Shipping

Production Timeline

Please allow approximately 2–3 weeks for production, quality checks, and shipment preparation.

Shipping

Shipping is included in the cost of your Vault Bulk Special Order.

Once your order ships, you'll receive tracking information by email.


🧪 Quality & Storage

Professional Fragrance Formulas

Vault fragrances use the same professional fragrance formulas originally offered by Pepper Jane's.

Documentation

Each fragrance listing includes access to applicable SDS and IFRA documentation.

Storage Recommendations

For best results, store fragrance oils in a cool, dry, dark location with containers tightly sealed.

When properly stored, fragrance oils typically maintain optimal quality for approximately 12 months.


🕯️ Vote for a Return

Not ready to place a bulk order?

You can help bring a fragrance back in smaller sizes by casting a vote.

How to Vote

  1. Visit the fragrance's Vault page.

  2. Select "Vote to Bring Back Smaller Sizes."

  3. Click the "Notify Me" button.

  4. Enter your email address.

Your vote is automatically recorded, and you'll be among the first to know if that fragrance returns.

How Returns Are Chosen

Every vote helps us understand which fragrances customers want most.

When enough interest is shown, we may bring a fragrance back in limited retail-size releases.

Please note that votes are counted by email address. Visiting a product page or adding an item to your cart does not count as a vote.

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